SHANGHAI WINKING ENTERTAINMENT LTD.
Room 9401, The bridge 8, Phase 1, No 25, Jian Guo Road Middle, Shanghai, P.R.China Zip Code 200025
T  +86.21.61379280   F  +86.21.61379290

WINKING ENTERTAINMENT CORPORATION
Room A, 7th Floor No216, sec.1, Sanmin Rd, Banqiao Dist,
New Taipei City 22067, Taiwan (R.O.C)
T  +886.2.89517722   F  +886.2.89517733



www.winkingworks.com

Media|media@winkingworks.com

Support|support@winkingworks.com

 

Q: Will Adventure of XO be done for Blackberry / Windows phones / S60 / Bada / any other platform that is not yet supported by Adventure of XO?

A: It is our goal to get Adventure of XO to all relevant devices out there. For now it seems that there will not be an S60 version of Adventure of XO and we are still considering whether the game should be done for Blackberry, Windows and Bada. They are not supported now, might be later.

Q: I have a problem with Adventure of XO. What should I do?

A: Check Winking’s web-pages and browse this FAQ section for a solution. If you cannot find solutions for your problem or questions, please contact Winking’s customer support by email and provide as much information about your problem as possible: phone/device model and/or version, phone/device operating system version, Adventure of XO game’s name and its version, a detailed problem description.

Q: How can I move my current Adventure of XO progress and scores to my new phone?

A: At the moment this is not possible. We will provide a solution to do this soon.

Q: Adventure of XO’s sounds do not work. What can I do?

A: Check that your device’s sounds are on and that the game sounds have not been muted. Also update to the latest game version if there is an update available. If you still have this problem, restart your device and try again.

Q: All of my previously completed levels and scores are gone. What can be done?

A: Adventure of XO save files are lost if the game is removed or, in some rare cases, if something has gone wrong when updating the game. If you have an iTunes backup of the game available, restore that to get your lost progress back.

 

 
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